USPhoneBookPro

Privacy Notice

Last updated:
May 12, 2026

Privacy Notice

Last Updated: May 12, 2026

1. Scope

This Privacy Notice ("Notice") is designed to help you understand how USPhoneBook may collect, use, share, or otherwise process information that relates to you ("personal information") and how you can exercise your privacy rights.

This Notice applies to information that we collect both online and offline. This includes information gathered on websites that expressly link to this Notice ("Sites"), including pro.usphonebook.com, through our mobile applications ("Apps"), in connection with our data offerings ("Data Products") and other services (collectively, the "Services").

How this Notice applies to you depends on your relationship with us and how you interact with our Services:

  • Online Visitor: If you browse our Sites, interact with our content (like attending webinars, reading resources, or participating in virtual demos), inquire about our products, use our Services (like making a one-time purchase for a Search Report), or engage with us through online and digital marketing, you are considered an Online Visitor.
  • Members: Individuals can create accounts online to use the Services we provide. Individuals who create accounts are referred to as Members in this Notice. Members may use our Services for various purposes, including to find their family and friends, identify callers, or to learn more about other individuals.
  • Individual: If you are a member of the public whose personal information is included in our Data Products, you are an Individual.

This Notice does not apply to information we collect in the job applicant or worker context.

If you reside in a U.S. state that has enacted a state consumer privacy law, please refer to our U.S. State Supplemental Privacy Notice for additional information concerning our data processing practices and the rights you may have.

2. Personal Information We Collect

2.1. Personal Information You Provide to Us Directly

You may directly provide personal information to us in various situations, including when creating an account, requesting information about or using our Services, or seeking support. This information may include:

  • Identifiers: Name, postal address, email address, telephone number, date of birth, unique personal identifier, online identifier, or other similar identifiers.
  • Professional or Employment-Related Information: Company name, industry, role within your company, educational and professional background, information about data users in your organization who may be authorized to use your account, and additional details related to the organization with which you are affiliated.
  • Commercial Information: Payment and encrypted credit card information and your, or your company's, records of Services purchased, obtained, or considered. (Payments are processed with the assistance of a third party.)
  • User Feedback and Surveys: If you are a Member or an Online Visitor, you may be asked to provide feedback about your experience with our Services.
  • Your Communications with Us: When you interact with us—by requesting information, seeking support, or exercising a privacy right—we may collect personal information such as your name, email address, postal address, date of birth, and telephone number. This information may also be gathered through audio recordings of customer service phone calls.
  • Search Criteria: When using our Services to search for individuals, you may provide specific details such as names, phone numbers, or addresses relevant to your search.

2.2. Personal Information Collected Automatically

We, along with third parties providing content, advertising, or other functionalities, may use cookies, pixel tags, local storage objects, and other technologies ("Collection Technologies") to automatically collect information during your use of our Services. The types include:

  • Internet or Other Electronic Network Activity Information: This includes your Internet Protocol (IP) address and Internet Service Provider (ISP). We also may gather data regarding your interaction with our Services, such as the pages you visit before, during, and after using our Services, the content and links you engage with, the frequency and duration of your activities, and other related usage information.
  • Device Information: We may collect details such as your Media Access Control (MAC) address, mobile carrier, mobile advertising identifiers, and other unique identifiers. Additionally, we gather cookie identifiers, browser or device information, and information regarding your user settings.
  • Geolocation Information: Approximate location data derived from your IP address.

Our use of Collection Technologies generally falls into the categories listed below. Please note that these are the main ways of classifying Collection Technologies, although there may be others that will not fit neatly into these categories or may qualify for multiple categories.

  • Essential: These technologies are necessary for accessing our Sites, Apps, and Services. They help us identify irregular behavior, prevent fraud, enhance security, and enable you to use the features we offer throughout our Services. For example, we use Cloudflare's content delivery network technology to evaluate various device- and user-based analytics to estimate whether the activity is from an automated program (i.e., a "bot") or a human. You can learn more about how data processed by Cloudflare is used by reviewing Cloudflare's Privacy Policy.
  • Performance and Functionality: These technologies are used to assess the performance of our Services and to offer you enhanced functionality. This may include recognizing you when you sign in, as well as remembering your preferences, interests, and previously viewed items.
  • Analytics and Customization:

We use these technologies to understand how our Sites, Apps, and Services are used and to evaluate our marketing campaigns. This helps us see how visitors interact with our Services.

One of the analytics technologies we use is Google Analytics. To better understand how Google uses your personal information (including for its own purposes, such as profiling or linking it to other data), we encourage you to review Google Analytics' Notice. To learn more about how to opt out of Google Analytics' use of your information, please click here.

We also partner with Microsoft Clarity to capture how you use and interact with our Site and Services through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we may use this information for site optimization or fraud/security purposes. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

  • Advertising (Targeting): Show you relevant ads (e.g., Google DoubleClick — Google Ads Privacy).
  • Social Media Platforms: Widgets or buttons from LinkedIn, Meta, etc., which collect information governed by those platforms' policies.

2.3. Personal Information Collected from Other Sources

We may obtain information from various sources and third parties, including:

  • Identifiers: Real name, alias, postal address, phone number, email.
  • Preferences: Login or sign-in preferences (e.g., language).
  • Profile Picture: When you sign in using Google or social accounts. (Google Privacy Policy)
  • Public records data: divorce records, bankruptcy filings, professional licenses, criminal records, and other data sourced from public records.

3. How We Use Personal Information

  • To develop and provide our Data Products and Services (operate, troubleshoot, improve).
  • To manage your Member account (billing, communications, feedback).
  • To provide access to and maintain our Services.
  • To respond to or notify you (technical notices, security alerts, administrative messages).
  • To personalize your experiences (remembering interests, preferences).
  • For research and analytical purposes (usage trends, campaign effectiveness).
  • For marketing and advertising (email campaigns, interest-based advertising).
  • For business purposes (mergers, acquisitions, internal administration, quality control).
  • For legal compliance and safety (investigations, litigation, enforce policies).
  • For purposes you consent to at the time of collection.
  • To create de-identified, aggregated, or anonymized information.

4. How We Disclose Your Personal Information

We disclose your personal information to third parties for various business purposes, including when you request access to certain features on our Sites and Apps, providing our Data Products and Services, protecting our interests or those of others, or potentially in the event of a major business transaction such as mergers, sales, or asset transfers, as described below. For more information on how you can manage our use of your personal information and your experience with our Services, please review the Communications Preferences, Collection Technologies Preferences, and Your Privacy Rights sections of this Notice.

4.1. Disclosures to Provide our Data Products and Services

The categories of third parties with whom we may share your personal information are described below.

  • Service Providers: We may share your personal information with third-party service providers and vendors who assist us in providing our Services. This includes providers offering IT support, hosting, payment processing, customer service, and related services.
  • Customers: We may disclose data through our Data Products and Services to individuals and other third parties who use our Data Products and Services to search for records on themselves or other individuals, including Online Visitors and Members (collectively, our "Customers"). Customers may use our Data Products and Services for various purposes, including to find their family and friends, identify callers, or to learn more about other individuals.
  • Professional Advisors: We may disclose your personal information to our professional advisors, such as lawyers, auditors, and insurers, when necessary. Our professional advisors use your personal information only as directed or authorized by us and are prohibited from using or disclosing your information for any other purpose.
  • Business Partners: We may share your personal information with business partners to provide you with the Data Products or Services you request. For instance, if you search for a profile and request to "View Full Background Report," or "View Details," we may redirect you to, and share your information with, our business partner to facilitate your request. Additionally, we may share your personal information with business partners when we jointly offer products or services.
  • Advertising Partners: We may share your personal information with third-party advertising partners through our Services. These partners may set Collection Technologies and other tracking tools on our Services to collect information about your activities and your device (e.g., IP address, cookie identifiers, pages visited, location, time of day). They may use this information (and similar information collected from other services) to deliver personalized advertisements to you when you visit digital properties within their networks. This practice is commonly known as "interest-based advertising," "cross-contextual behavioral advertising," or "personalized advertising."

4.2. Disclosures to Protect Our Company or Others

We may access, preserve, and disclose personal information we receive from you, maintain about you, or have associated with you, including disclosing this information to external parties if we believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal processes, such as a court order or subpoena; protect your, our, or others' rights, property, or safety; defend ourselves or others against legal actions; enforce our policies or contracts; assist with an investigation or prosecution of suspected or actual illegal activity; and as may otherwise be required or permitted by law.

4.3. Disclosure in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

5. Communications Preferences

You can customize and manage your communications preferences as described below.

  • Email Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will still receive emails related to certain transactions, customer service inquiries, and privacy requests.
  • Text Messages. If you consented to receive text messages from us and receive an unwanted text message, you may opt out of receiving future text messages by following the instructions in the text message you received.
  • Phone Calls. If you receive an unwanted phone call from us, you may opt out of receiving future phone calls from us by following the instructions which may be available on the call or by contacting us. Please note that if you are a Member, we may still contact you to assist with customer service inquiries you have initiated.

6. Collection Technologies Preferences

You can manage the personal information we collect through Collection Technologies as described below.

  • Opt-Out Preference Signals. You may opt out of our use of certain Collection Technologies by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control ("GPC") on browsers and browser extensions that support such a signal. To download and use a browser supporting the GPC browser signal, please visit: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use. Importantly, a GPC signal opts you out of certain cookies, tracking, and the sale or sharing of site browsing information, but it does not opt you out of essential technologies necessary for running the Sites, Apps, and Services or the information we provide as part of our Data Products and Services.
  • Additional Collection Technologies Controls. You can control our use of certain Collection Technologies in the following ways:
    • Cookie Controls. On our website, you will find a link at the bottom of the site labeled "Cookie Management." This tool enables you to adjust your preferences, except for cookies and collection technologies essential for the operation of our site. To revisit and modify your choices at any time, simply click on the widget or link again. Your preferences will be updated accordingly. Please note that your selections will be specific to the device or browser you are using. If you use a different device or internet browser, you will need to renew your cookie controls.
    • Browser Controls. You may also stop or restrict the placement of certain Collection Technologies in your browser or remove them by adjusting your preferences as your browser permits. These tools are generally available in the help section of browsers. You can also use the quick links, based on the browser type that you are using: (Chrome, Firefox, Safari, Internet Explorer).
    • Device Controls. You may opt out of personalized advertisements on some mobile applications by following the instructions for iOS, Android, and others. Please note that cookie-based opt-outs may not stop all mobile tracking, such as tracking done on mobile applications.
    • Ad Industry Opt-outs. The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising, consumer choice, and privacy by visiting the Network Advertising Initiative and the Digital Advertising Alliance. Please note you must separately opt out in each browser and on each device.

7. Your Privacy Rights

7.1. Consumer Rights

Depending on your state of residence, you may have certain privacy rights related to certain types of personal information we collect and process, as detailed further below.

  • Request to Know. You may have the right to request confirmation of whether we are processing or have processed your personal information. Additionally, you may be able to request disclosure of the personal information we have collected about you, including:
    • The categories of personal information we have collected
    • The categories of sources from which such personal information is collected
    • The business or commercial purposes for collecting, selling, or sharing your personal information
    • The categories or specific third parties to whom we disclose or have disclosed your personal information
    • The specific pieces of your personal information that we maintain or have processed
  • Request to Delete. You may have a right to request that we delete the personal information that we may maintain about you.
  • Request to Correct Inaccurate Personal Information. You may have the right to request that we correct our copy of your personal information where it is inaccurate or incomplete.
  • Request to Opt-Out of Sale, Sharing, and Certain Profiling Activities. As explained in our Notice of Right to Opt-Out of Sale and Sharing of Personal Information, you may have the right to opt out of certain activities involving your personal information. Specifically, you can opt out of our "sale" of your personal information to third parties, the "sharing" of your personal information for targeted or cross-context behavioral advertising, and certain profiling activities that result in legal or similarly significant effects on you. However, please note that we do not use personal information for such profiling activities.
  • Request to Limit. You may have the right to request to limit the use or processing of your sensitive personal information for certain purposes. However, please note that we do not process sensitive personal information, including to profile or infer characteristics about you or other individuals.
  • Right to No Discrimination. You have a right not to receive discriminatory treatment for the exercise of your privacy rights.
  • Do Not Track. Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

It is important to understand that our Data Products use publicly available information, which is not covered by U.S. state privacy laws. This includes data from public records. If you request to opt out of the sale of your personal information, we will try to apply your request to the publicly available information we collect, as a courtesy. However, this will not remove the data from its original source. This means your information may still appear on other websites or be accessible through other services. Also, we regularly receive new public records, so even if you opt out, your publicly available information may appear in our Data Products again in the future. We recommend you periodically refresh your opt-out request using the methods described below.

Please note that we do not have actual knowledge that we "sell" or "share" personal information about consumers under 18 years of age, either as those terms are commonly understood or as they are defined under certain U.S. state privacy laws.

7.2. Exercise Your Privacy Rights

Depending on your state of residence, you may have certain privacy rights related to certain types of personal information we collect and process, as detailed further below.

7.2.1. Request to Know Your Personal Information

If you want to know what personal information we have about you, you can reach out to us in two ways:

7.2.2. Request to Delete Your Personal Information

If you are a Member, you can delete the personal information associated with your account by logging into your account and navigating to your Account Settings. If you request to delete your account information, we may still retain certain information associated with your account for recordkeeping integrity, as well as to prevent fraud, resolve disputes, enforce our Terms of Use or other policies, take actions we deem necessary due to technical and legal requirements and constraints related to the security, integrity and operation of our USPhoneBook Applications.

If you are a member of the general public, you can prevent your information from being displayed through our Services by using one of the following methods:

  • Online: Visit our Opt-Out Form
  • Phone: Call us at 888-747-4095

7.2.3. Request to Correct Your Personal Information

If you are a Member, you can correct the personal information associated with your account by emailing us at [email protected], or by updating your information when logged in to your account.

If you are a member of the general public and have identified potential inaccuracies in the information that may be displayed through our Services, you can prevent that information from being displayed by using one of the following methods:

  • Online: Visit our Opt-Out Form
  • Phone: Call us at 888-747-4095

7.2.4. Request to Opt Out

To opt out of the selling or sharing of your personal information, please choose one of the following methods:

  • Online: Visit our Opt-Out Form
  • Phone: Call us at 888-747-4095

Additionally, you must adjust your cookie settings or send an opt-out preference signal, such as the Global Privacy Control, to prevent the selling or sharing of personal information that may occur through the Collection Technologies we use. For detailed instructions, please refer to the Collection Technologies Preferences (Section 6) of this Privacy Notice.

7.2.5. How We Process Requests

We will process your requests in accordance with applicable laws and subject to the following:

  • Verification Methods. Once you submit a request, we will verify that you are the consumer to whom the request pertains by matching the identifying information you provided (e.g., name, email address, phone number) to the information we maintain. Depending on the type of request you submit, we will attempt to match either two or three of the data points you provided. If we are unable to verify your request with the data points you provided, we may reach out to you for additional information to verify your request. Please note that opt-out requests do not require verification.
  • Authorized Agent. Your "authorized agent" can submit a request on your behalf using the same methods described above. We may ask the authorized agent to provide a signed authorization from you, confirming their authority to act on your behalf. Additionally, we might require you to verify your own identity directly with us.
  • Appeal. You may have the right to appeal our decision or response to your request. To exercise your right to appeal, you can submit an appeal request by visiting our Privacy Rights page.

8. Security of Your Information

We take steps to ensure that your information is treated securely and in accordance with this Notice. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal information.

9. Retention of Personal Information

We store personal information we collect as described in this Notice for as long as you use our Services, or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. Additionally, we endeavor to retain all such personal information in accordance with legal requirements.

10. Children's Information

Our Services are not directed to individuals under the age of 18 (for purposes of this Notice only, a "child" or collectively, "children"). We do not knowingly collect, disclose, sell, or share children's personal information. If you are a parent or guardian and believe your child has uploaded personal information to any of our Sites and Apps without your consent, please Contact Us. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and if applicable, terminate the child's account.

11. Third Party Websites/Applications

The Services may contain links to other websites/applications, and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage you to read the privacy policies of each website and application you may interact with. We do not endorse, screen, or approve, and we are not responsible for the privacy practices or content of such other websites or applications. You agree that if you elect to provide personal information to third-party websites or applications encountered on our Sites and Apps or through our Services, you do so at your own risk.

12. Changes to Our Policy

We may revise this Notice from time to time in our sole discretion. If there are any material changes to this Notice, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Notice if you continue to use our Services after the new Notice takes effect.

13. Contact Us

If you have any questions about our information practices or need further assistance, please don't hesitate to contact us using the methods described below.